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Get Help

Home > Get Help

From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call us 

For general questions, help with your application or your account, please contact our call center. Speak with an EnrollmentSpecialist who can answer your questions and guide youthroughtheenrollmentprocess in many different languages. 

Call Center Days & Hours of Operation

Monday – Friday: 8am – 3:45pm
Saturdays & Sundays: Closed

  • November 19

Holiday Hours

 Presidents Day, February 20
Offices Closed, Call Center open 8am – 4pm

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8am – 3:45pm
Saturdays & Sundays: Closed

Events

Access Health CT team members host and attend a variety of events throughout the year. Join us to learn more about Access Health CT or get answers to your questions. Some events may require registration, so please read the full event details.

 

In-Person Help

Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists. Navigator partner locations are open year-round. Office hours vary by location. Appointments are encouraged; please call the location before you visit.

Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC”, they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

 

Find a Certified Broker

Brokers are trained and certified to assist with your application for health and dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

 

Email us

Email us for general questions or comments.

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We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.