Non-Discrimination Policy - Access Health CT openEnroll_start=11/01/2021
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Non-Discrimination Policy

Access Health CT complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Access Health CT does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Access Health CT:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Section 1557 Coordinator. If you believe that Access Health CT has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Access Health CT
280 Trumbull Street
Hartford, CT 06103
Attention: Section 1557 Coordinator

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Section 1557 Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F HHH Building
Washington, DC 20201
1-800-868-1019, 800-537-7697 (TDD)

Phone: (860) 757-5355
Fax: (860) 757-5330
Email: AHCT.Nondiscriminationgrievance@ct.gov.

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html