Welcome Certified Application Counselors (CACs)
We appreciate the year-round support you give to Connecticut residents. Access Health CT is committed to providing you with information and resources throughout the year to ensure strong community partnerships across the state. Check back regularly for updates.
Training Opportunities
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Important Dates
- Open Enrollment Period begins November 1.
Quick Links & Resources
- Knowledge Base (opens in a new window)
- Blog
- Community Partners
- Social Media: Facebook, Twitter, Instagram, Youtube (links will open in a new window)
- Enrollment Events
- Language Help
- 2025 FPL Thresholds (PDF, opens in a new window)
- 2024 FPL Thresholds (PDF, opens in a new window)
- Release 47 Training (October 2025) (PDF, opens in a new window)
- Access Health CT Toolkit
- 2026 Virtual CAC Training (PDF, opens in a new window)
- 2026 Virtual CAC Training Video (opens in a new window)
- 2025 Virtual CAC Training (PDF, opens in a new window)
- 2025 Virtual CAC Training Video (PDF, opens in a new window)
- CAC Flyer (PDF, opens in a new window)
- Navigator Application Flyer (English) (PDF, opens in a new window)
- Acceptable Verification Documents (opens in a new window)
- Contact Information
- CHOICES: 1-800-994-9422
- HUSKY HEALTH/CHIP: 1-800-859-9889
- Health Management Systems (HMS): 1-866-252-0671
Recent Newsletter Updates for CACs
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- 4/10/26
- 3/27/26
- 3/13/26
- 2/27/26
- 2/13/26
- 1/30/26
- 1/16/26
- 1/2/26
- 12/19/25
- 12/5/25
- 11/21/25
- 11/7/25
- 10/24/25
- 10/10/25
- 9/26/25
- 9/12/15
- 8/29/25
- 8/15/25
- 8/1/25
- 7/18/25
- 7/2/25
- 6/20/25
- 6/6/25
- 5/23/25
- 5/9/25
- 4/25/25
- 4/11/25
- 3/28/25
- 3/14/25
- 2/28/25
- 2/14/25
- 1/31/25
- 1/17/25
- 1/3/25
- 12/20/24
- 12/6/24
Not receiving our newsletters for CACs? Contact our team.
Support for Certified Application Counselors (CAC)
For customer issues related to effective date, Special Enrollment Periods, username and password resets or to connect with a broker, call us at 1-855-805-4325.
For training and certification inquiries, please contact ahct.cacregistration@ct.gov
For all other inquiries or to receive our newsletter, please contact IRD.outreach@ct.gov
Learn About Our Commitment To Health Equity
Eliminating health disparities in Connecticut is core to our mission at Access Health CT. Learn more and join us in our pursuit to achieve true and sustainable health equity.
Invite Us to Your Event
- For questions about how your organization can partner with Access Health CT: Please call Karen Perez, Community Outreach Manager, at 1-860-757-5351 or email AHCT.healthequity@ct.gov.
Insurance Companies
Customers who have questions about specific plan benefits, billing, payments, ID cards, or in-network services should contact their insurance company directly, and Medicaid enrollees should contact the Connecticut Department of Social Services (DSS).
