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From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call Us

For general questions, help with your application or your account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process – in many different languages.

 

Call Center Days & Hours of Operation

Monday – Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: Closed

Holiday Hours

Presidents Day, February 19
Offices  Closed. Call Center: 8:00am – 6:00pm

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8:00am – 5:45pm
Saturday: 9:00am – 12:45pm
Sunday: Closed

Holiday Hours

Presidents Day, February 19
Offices  Closed. Call Center: 8:00am – 6:00pm

Enrollment Events

Get free, in-person help at an Enrollment Fair or Enrollment Location during Open Enrollment. Access Health CT also hosts or attends a variety of events throughout the year. Some events may require registration, so please read the full event details. View Events »

In-Person Help

Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists. Navigator partner locations are open year-round. Office hours vary by location. Appointments are encouraged; please call the location before you visit.

Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC”, they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

Find a Certified Broker

Brokers are trained and certified to assist with your application for health and dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

Email us

Email us for general questions or comments. 

How Are We Doing?

Thank you for your valuable feedback. Your experience could be very helpful to others considering Access Health CT. Please CLICK HERE to leave us a Google review.

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We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.