From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call Us

For general questions, help with your application or your account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process—in many different languages.

• 1-855-805-4325
• If you are deaf or hearing impaired, you may use the TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator

A smarter, easier phone experience is here!

Our call center now offers improved speech recognition, support in more languages, shorter hold times and can send helpful text messages.

Call Center Days & Hours of Operation

Monday – Friday: 8:00 a.m. – 4:00 p.m.

Holiday Hours

Presidents’ Day, February 16
Call Center Closed

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8:00 a.m. – 3:45 p.m.

Events

Access Health CT hosts or attends a variety of events throughout the year. Some events may require registration, so please read the full event details. View Events »

• Stamford – Ferguson Library, Enrollment Location
• East Hartford – Raymond Library, Enrollment Location
• Hispanic Health Council, Navigator
• Optimus Health Care, Navigator
• StayWell Health Center, Navigator
• The Village for Families & Children, Navigator
• United Community and Family Services (UCFS), Navigator
• Greater Bridgeport Area Prevention Program (GBAPP), Navigator

You can also schedule an appointment for a free one-on-one session with a trained professional who can guide you through your choices, answer your questions, and help you enroll in the right plan for you and your family.

Use this page to schedule your appointment at a time that works best for you. Whether you’re enrolling for the first time, renewing your coverage, or exploring new plan options, our team is here to provide personalized support every step of the way.

Find an Enrollment Specialist in your community

Also called a Certified Application Counselor or “CAC,” they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

Find a Certified Broker

Brokers are trained and certified to assist with your application for health or dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

Prepare for enrollment

Please bring this information for yourself and anyone in your household applying for coverage:

• Dates of birth
• Social Security numbers
• Visa, Green Card or immigration documents
• Most recent Form W-2 and/or Form 1040 or Form 1099
• Current insurance coverage
• Paystubs, Profit & Loss statements, or other employment information to confirm income for everyone in your tax household

Email us

Email us (opens in a new window) for general questions or comments. 

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