Get Help with Your Health Insurance - Access Health CT openEnroll_start=11/01/2022
openEnroll_end=12/31/2023
windowShoppingStart=10/25/2022
windowShoppingEnd=10/31/2022
chatSecureURL=https://support.accesshealthct.com/app/chat/ci/ws/get
chatSecureValueP=832
chatUnsecureURL=https://support.accesshealthct.com/app/chat/ci/ws/get
chatUnsecureValueP=526
Select Page

Get Help

Home > Get Help

From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call us 

For general questions, help with your application or your account, please contact our call center. Speak with an EnrollmentSpecialist who can answer your questions and guide youthroughtheenrollmentprocess in many different languages. 

Call Center Days & Hours of Operation

Monday – Friday: 8am – 6pm
Saturday: 9am – 1pm
Sunday: Closed

Holiday Hours

Memorial Day, May 29
Offices and Call Center Closed

Juneteenth, June 19
Offices Closed, Call Center open 8am – 6pm

 

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8am – 5:45pm
Saturday: 9am – 12:45pm
Sunday: Closed

Events

Access Health CT team members host and attend a variety of events throughout the year. Join us to learn more about Access Health CT or get answers to your questions. Some events may require registration, so please read the full event details.

 

In-Person Help

Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists. Navigator partner locations are open year-round. Office hours vary by location. Appointments are encouraged; please call the location before you visit.

Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC”, they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

 

Find a Certified Broker

Brokers are trained and certified to assist with your application for health and dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

 

Email us

Email us for general questions or comments.

Latest from the blog

Preventive Care…what’s it all about?

Preventive Care…what’s it all about?

Scheduling routine annual physical exams with your Primary Care Physician (PCP) is key to keeping up on your healthcare needs and detecting health problems before they become serious. When most people make their to-do list, it is filled with daily tasks, chores and...

Make the Most out of Your Investment in Health Insurance

Make the Most out of Your Investment in Health Insurance

Learn about your access to Essential Health Benefits that come at no additional cost to you Your family’s health begins with you. At Access Health CT, we want to help you live your healthiest life — and having healthcare coverage means you’re off to a great start. Did...

7 Things HUSKY Health Clients Should Know to Stay Covered

7 Things HUSKY Health Clients Should Know to Stay Covered

The Connecticut Department of Social Services will be evaluating Medicaid clients for eligibility starting March 2023 Before the pandemic, HUSKY Health (Connecticut’s Medicaid Program) clients had to meet eligibility requirements in order to keep their healthcare...

The Access Health CT Broker Academy Program

The Access Health CT Broker Academy Program

Become an insurance broker to improve the health and well being of your community while earning income for you and your familyTell me more about the program: Do you want to be more involved in your community while also creating a transformative career path? Then the...

We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.