Report Changes - Access Health CT openEnroll_start=11/01/2021
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Our call center is open 8 am to 8 pm, Monday to Friday. If you’re having trouble reaching us by phone, the call center typically has shorter wait times on weekdays between 6pm – 7:30pm.

Call us at 855-805-4325 or find other ways to get help.

Report Changes

Home > Manage Your Account > Report Changes

If any of your personal information changes during the year, you should report the changes to us right away. If we don’t have the most up to date information, it can make it harder for us to get in touch with you about your account and it can affect the amount of financial help you can receive.

If you are receiving financial help to pay for your plan (also called Advance Premium Tax Credits and Cost Sharing Reductions), changes in household income or home address could change the amount of financial help you receive. If Access Health CT doesn’t find out about changes to your income until the end of the year, it could mean you owe money to the IRS next year.

What sort of information counts?

  • Where you live
  • How much you earn
  • Your phone number or email address

Want to change your health plan during the year?

You can only make changes to your healthcare coverage if you have a Qualifying Life Event during the year, including:

    1. Marriage, divorce or legal separation
    2. Pregnancy, birth, adoption, or foster care
    3. Loss of coverage due to a recent move to CT
    4. Loss of coverage due to job change
    5. Aging off your parents’ plan

    To learn more about Special Enrollment periods, click here.

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