Manage Your Account - Access Health CT openEnroll_start=11/01/2021
openEnroll_end=12/31/2022
windowShoppingStart=10/25/2021
windowShoppingEnd=11/01/2021
chatSecureURL=https://support.accesshealthct.com/app/chat/ci/ws/get
chatSecureValueP=832
chatUnsecureURL=https://support.accesshealthct.com/app/chat/ci/ws/get
chatUnsecureValueP=526
Select Page
Open Enrollment ended on January 15, 2022. You may be able to enroll now or get a Special Enrollment Period, click here to learn more. The call center is open Monday through Friday from 8 am to 4 pm.

Manage Your Account

Home > Manage Your Account

After you enroll in healthcare coverage through Access Health CT, you’ll receive additional materials from us and from your insurance company (materials may vary depending on the plan you choose). It’s important that you open and read all the mail you receive and reach out when you have questions.

Do Your Part to Stay Covered in 2022

Get the most out of your plan >

Now that you are covered, make sure you choose a doctor and use your plan to stay healthy. Learn more about your benefits and your insurance company – your insurance company can help explain your plan benefits, send or replace your member ID card, help you submit a claim, and more.

After You Enroll, Check Your Mailbox (or Inbox):

After you enroll through Access Health CT, you will receive additional materials from us and from your insurance company (materials may vary depending on the plan you choose).  Your insurance company will send you a confirmation letter, first bill and ID card – they can answer any questions you have about your plan benefits or billing.

Important:  Access Health CT may ask for documents to confirm your eligibility – like proof of your income (such as a recent paystub), identity (such as a driver’s license or passport), and immigration status (such as visa documents).

Filing Your Taxes >

If you or anyone in your household enrolled in a Qualified Health Plan (QHP) through Access Health CT last year, you will be getting a form in the mail by the first week of February.

How To Get The Most Financial Help Available To You in 2022

Several federal and state programs, including the American Rescue Plan Act (ARPA) and the new Covered Connecticut Program have made coverage through AHCT plans more affordable. More people than ever before qualify for help paying for health coverage, even those who weren’t eligible in the past. Make sure you get the most out of the financial help available to you.

Want to see if you qualify for newly available financial help?  It’s easy! Create an Account or Sign In to enter your current household information and start comparing plans now.

Get the most out of your plan

Once you are covered, make sure you choose a doctor and use your plan to stay healthy. Learn more about your benefits and your insurance company.

Pay Your Premium

After you enroll, your insurance company will send you a bill with directions on when your first payment is due and how to pay it. To make sure you have access to your coverage, you should pay your premium bill as soon as possible. Always pay your monthly bill on time to avoid coverage delays or lapses.

Anthem Customers

Click here to make first first-time payments. Future payments can be made online by choosing Pay My Bill.  You can also pay over the phone by calling the Member Services number on the back of your ID card.  Another option is to mail your payment to the address listed on the bill.

ConnectiCare Customers

Click here to make payments online. Even if you don’t currently have an online account you will be able to pay the bill as a guest. Payments can also be made calling 1-800-333-1733 or in-person at any People’s United Bank branch or ConnectiCare Center.  Make sure you bring your bill with you.

Get the most out of your plan >

Once you enroll, make sure you choose a doctor and use your plan to stay healthy. Learn more about your benefits and your insurance company.

Understanding your plan >

Your insurance company can help explain your plan benefits, send or replace your member ID card, help you submit a claim, and more.

Benefits of Coverage >

All plans offered through the marketplace include 10 Essential Health benefits including preventive care like annual check-ups and qualified screenings to help you stay healthy. 

Make sure you stay covered and your information is up-to-date 

Make sure you make your payments to your insurance company every month.

If any of your personal information changes during the year, like where you live, how much you earn or your contact information, you should contact us right away. If we don’t have the most up to date information from you, it can be hard for us to get in touch with you about your account. It can also impact the amount of financial help you qualify for and you could even owe the IRS if your information is not up-to-date.

Frequently Asked Questions

1. Will I pay more in 2022? If so why?

You might. Your monthly payments for a plan can change from year to year, but so can your household needs. That is why it is so important for you to look at your plan options since you may see cost savings by picking a different plan.

  • If you are renewing into the same plan, changes to your family size, tax household, annual income, age or address can make your monthly payment go up or down.
2. What should I consider when choosing a health insurance plan?

Keep in mind how much you use medical services, and the prescriptions or doctors you want included. Don’t just look at the monthly payments, look at your out-of-pocket costs too.

3. How is financial help calculated?

Eligible individuals and households will pay no more than 8.5% of their household income towards the cost of the benchmark plan or a less expensive plan for whichever plan you select.

Latest from the blog

We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.